Hyperautomation is a concept that has become more common every day since Gartner included it as one of the top 10 technology strategies that companies will adopt during 2020 as part of their Digital Transformation.

This concept means the true digital transformation, using a range of tools such as robotic process automation (RPA), machine learning (ML) and artificial intelligence (AI), working in harmony to automate business processes complex (including sectors where subject matter experts were previously required).

Hyperautomatization, in all its forms, is automation and demonstrates how, through the combination of other disruptive technologies, such as AI, ML, NLP, among others, improvement and automation in organizations can be carried out end-to-end.

However, the sophistication of such automation also includes stages such as: discover, analyze, design, automate, measure, monitor, allowing organizations to improve the visualization of how functions, processes and key performance indicators interact to generate value. Simply put, it provides continuous, real time intelligence on the organization driving business opportunities.

Benefits that we can find in this Hyperautomation concept

▸Acceleration of complex tasks

Hyperautomation provides a fast track to involve all parties in the transformation of the company, supported by automating increasingly complex jobs that depend on the knowledge of people.

▸Implementation of digital workers

Developing RPA skills intelligently creates an intelligent digital workforce that performs repetitive tasks in order to increase employee performance. These digital workers are the agents of change in this concept, who can connect various business applications, operate with structured and unstructured data, analyze data and make decisions, among many other things.

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